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Help Center

Slicing Software

Slicing Software

Slicing software

Do I need to pay for the software license?

Is Alpha 3D specialized for Dental applications?

Do I need to complete a course to be proficient using Alpha 3D?

Can I use Alpha 3D with other printers and resins?

Where can I download Alpha 3D?

What is the difference between i3DP and IBF files?

What format do I need to import to Alpha 3D?

Can I use Alpha3D on Mac?

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ALPHA AI

Can I use ALPHA AI on a Mac iOS computer?

Is ALPHA AI compatible with other 3D printer brands?

How do I subscribe to ALPHA AI Premium?

How do I unsubscribe?

Can I change the email address associated with my subscription?

How can I check my current subscription?

Can I change the email address associated with my subscription?

Can I try ALPHA AI Premium before getting the subscription?

How many days before the renewal date should I need to cancel my subscription to avoid being charged again?

How can I transition from the 14-Day free trial and the Premium subscription?

What's the difference between Alpha 3D and ALPHA AI?

What's the difference between ALPHA AI free and Premium versions?

My automated payment had an issue, is there another way to buy the product?

Can I change my payment method?

Can I get a refund?

Can I get an invoice?

Is the number of applications on the AI Premium module increasing regularly?

Where can I download ALPHA AI?

What's the difference between i3DP, IBF, and STL format files?

What format do I need to import to ALPHA AI?

Why would I need STL-format file exports?

With an annual subscription, how many STL-format file exports are included every month?

Can I buy extra STL-format file exports if I use them all (50 /mo)?

What is the white & purple “A” button for?

What is the difference between the auto support function and the AI Premium function?

How do I know there is a new version?

How can I update the software?

Is there any discount available?

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